In accordance with the Australian Consumer Law, G’Day Steel provides the following remedies for products that are defective, not fit for purpose, or do not match the description provided:

1. Major Failure

If there is a major failure with the product, you are entitled to:

– a full refund or replacement, or
– compensation for any other reasonably foreseeable loss or damage.

2. Minor Failure

If the product has a minor failure, we will, at our discretion:

– repair the product within a reasonable time, or
– replace the product, or
– provide a refund.

3. Change of Mind

Please note that we do not offer refunds or exchanges for change of mind.

4. How to Request a Refund or Replacement

To request a refund or replacement, please contact us with your order details and a description of the issue. We may require proof of purchase and evidence of the issue.

5. Contact Us

If you have any questions about our Refund Policy, please contact us at:

G’Day Steel
ACN: 675 744 984
Address: 2/9 Denali Dr, Clyde North 3978 VIC
Email: [[email protected]]

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Please review these policies and make any necessary adjustments to ensure they align with your specific business practices and legal requirements. It’s also advisable to consult with a legal professional to ensure compliance with the Australian Consumer Law and other relevant regulations.